🗒️ Troubleshooting (Accounts)
💳 Transactions
- ▶ What do I do if I have converted a sales invoice to a receipt in error?
- ▶ Refunds & Credit Notes
- ▶ How do I show income received when charges/fees have already been deducted?
- ▶︎ Does Scribe accommodate Income & Expenditure?
- ▶︎ Does Scribe accommodate ledger functionality?
- ▶ How do I deal with a duplicate transaction?
- ▶ How do I raise a Credit Note?
- ▶ How do I deal with part payment of a Sales Invoice?
- ▶ How do I cancel an old cheque?
- ▶ What should I do If I have made an error when entering a transaction?
- ▶ How can I print a receipt for a customer?
- ▶ Do my outstanding sales invoices carry forward into the new financial year?
- ▶ What should I do with Uncashed Transactions from Previous Years?
- ▶ How do I enter a refund from a supplier?
- ▶ What do I do if I've only paid the Net amount on the invoice and still owe the VAT?
- ❓What are S.137 Payments?
- ▶ How do I write off a Bad Debt?
- ▶ How to Avoid Merged Cells when Exporting Reports to Excel in Scribe
- ▶ Why has my data disappeared?
- ▶ Payments Lists with Scribe
- How do I enter a refund to a customer?
- How do I change a transaction cost code?
- How to Delete a Cost Code with Dependencies
- How do I void an invoice?
- ▶ How do I Link a Purchase Order to a Payment in Scribe Accounts?
- ▶ How to Bulk Download and Print Invoices in Scribe Accounts
- ▶ How do I Link a Sales Invoice to a Receipt in Scribe Accounts?
- ▶ How do I Check if a Purchase Order Has Been Emailed in Scribe Accounts?
- How can I attach my bank statements in Scribe
- ▶ How do change the payment status on a Sales Invoice/Purchase Order?
- ▶ How do I Check if a Sales Invoice Has Been Emailed in Scribe Accounts
💼 Banking
- ▶︎ How Can I Manage a Credit Card in Scribe?
- ▶ How should I approach looking for a bank reconciliation difference?
- ▶ Will Scribe provide automatic bank feeds?
- ▶ How do I Uncash a Transaction?
- ▶ How can I add a new bank account opened during the year?
- ▶ How do I show cash paid into the bank?
- ▶ Why is my opening balance not the same as the bank statement as at 1st April?
- ▶ How can I change the cashed date of a transaction?
- ▶ How Can I Manage Petty Cash in Scribe?
- ▶ Why don't the accounts reconcile with the bank?
- ▶ How Can I View Uncashed Payments & Receipts
👛 Budgeting
🥧 Reserves
- ▶ Why is Spend/Receipt Not Appearing in the Reserves Balance Report?
- ▶ Error - Reserves Balance Does Not Match Fund Carried Forward
- ▶ Managing Section 106 Income & Expenditure in Scribe
- ▶ Managing Community Infrastructure Levy (CIL) Income & Expenditure in Scribe
- ▶ How can I view a breakdown of spend and receipt against my reserves?
- ▶ How can I use Scribe to manage Community Infrastructure Levy (CIL)?
- ▶ How can I see which cost codes have been linked to a reserve?
- How to Delete a Reserve in Scribe Accounts
⚙️ Setup
🔁 General Functions
🧮 VAT
- ▶ VAT Returns Process & Late Submission
- ▶ VAT 100 Reclaims Process, Clerk Expenses, and Late Claims
- ▶ Why do VAT refunds received not show on the Summary Report?
- ▶ Correcting the opening VAT balance
- ▶ The VAT Return isn't calculating correctly
- ▶ How do I record VAT returns amounts from HMRC when interest is added or deducted?
- ▶ How do I Record Insurance Premium Tax (IPT) in Scribe?
- ▶ Editing VAT Obilgation Dates on Scribe
- ▶ Recovering VAT On Exempt Business Activities
- ▶ Reverse Charge VAT
- ▶ Entering the opening VAT balance
- ▶ How do I enter a supplier VAT registration number?
- ▶ What to do if your VAT recoverable amounts don't match
- ▶ How do I correct a transaction with the incorrect VAT amount in the previous year?
- ▶ How do I enter expenses paid to the Clerk to show the VAT supplier on Form 126?
- ▶ Entering a VAT Refund (or payment)
- ▶ How Do I Adjust VAT for Utilities and Direct Debits in Scribe Accounts?