How do I void an invoice?

While Scribe Accounts does not include a specific "Void" action for invoices, you can easily mark an invoice as void by updating its status and value. This is particularly useful when, for example, a customer cancels a booking or the invoice is no longer applicable.

Follow these simple steps:

Steps to Void an Invoice

1. Navigate to the Invoice

   • Go to Transactions → Sales Invoices.

   • Use the Quick Search or filters to locate the invoice you wish to void.

2. Edit the Invoice

   • Click the 3 dots/Edit next to the invoice to edit.

   • Amend the gross total of the invoice to £0.00.

3. Add an Explanation

   • In the Notes field, add a brief explanation for reference (e.g. customer cancelled booking - invoice voided).

4. Set the Status

   • From the Status drop-down, select Paid.

5. Save the Invoice

   • Click Save to apply your changes.

Setting the invoice to "Paid" ensures it does not appear as outstanding in your reports or customer records, keeping your accounts tidy and accurate.

A record of this change will be stored within the "Change History" section of the invoice.