▶️ Venues

Adding a Venue

To set up a new venue, follow these steps:

1. Navigate to Setup:

   • Log into Scribe Bookings.
   • Navigate to Setup → Venues.

2. Add New Venue:

   • Click on the "+" icon or Edit → Add Record.
   • Enter the basic venue details including:
     • Venue Name
     • Status (Active - appears online or Inactive - does not appear online)
     • Admin Emails (to receive online booking notifications)
     • Type (select from drop-down)
     • Capacity
     • Description

3. Location:

   • Use the search facility to add your venue location on the map.
   • Scribe Bookings integrates with Google My Business to provide ratings, reviews, user photos, and structured addresses.
   • The map will update and pin-point the location.

4. Availability:

   • Enter the opening and closing times of your venue. 
   • Select the minimum and maximum booking slots (from 15 minutes to a full day).
   • Add buffer times before and/or after bookings if required.
   • Set the minimum time in advance bookings can be made online, giving you time to confirm the booking.
   • Set the maximum time in advance that bookings can be made online.

5. Bookings via Public Website:

   • Choose your preferred setting for online bookings:
   • Enquiry - does not book out the date/time enquired, to be converted to a booking.
   • Provisional - provisionally books the date/time enquired, to be manually confirmed.
   • Confirmed - books out the date/time enquired, does not require manual confirmation.
   • Tick the box if you wish to accept immediate online payments. This is only available for provisional and confirmed settings. See Stripe Integration for further details.

6. Media:

   • Upload images of your venue to be displayed on your booking page.
   • Add a video using a YouTube or Vimeo URL link.

7. Booking and Payment Status:

   • Summarise your cancellation policy.
   • Select applicable fees for the venue.
   • Enter any text to show for the venue price, or leave it blank to display the value from Fees.

8. Activity List:

   • Select all activities available at the venue. These will appear as a sentence on the bookings home page and venue details page.

9. Additional Services:

   • Allow customers to select additional services when booking.
   • Select the unit and enter the cost for each service.
   • Contact support at [email protected] to add services not listed.

10. Custom Questions:

    • Ask customers to provide further information with custom questions.
    • Tick the Show box.
    • Enter a title and type out your new question.
    • Tick the Is Mandatory box if required.

11. Finalise:

    • Once all details are entered, click Add.

Editing a Venue

To edit an existing venue:

1. Navigate to Setup → Venues.
2. Click the three dots next to the venue and select Edit.
3. Make the necessary changes and save to update.

Copying a Venue

To copy details from an existing venue:

1. Navigate to Setup → Venues.
2. Click the three dots next to the venue you wish to copy and select Copy.
3. Edit the duplicated record as needed before saving.