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▶️ Receiving Online Enquiry & Booking Notifications

When customers make an online enquiry or booking through the public bookings webpage, you can choose to receive an email notification of these.

Step 1: Enable Email Notifications for Public Bookings

  1. Navigate to Account Settings:

    • Go to Account → Council Profile.

  2. Activate Automated Notifications:

    • Scroll down to the Automated Message Notifications section.
    • Under Bookings, tick the box next to Email clerk when public booking is made.

Step 2: Set Up Email Addresses for Notifications

  1. Navigate to Venues Setup:

    • Go to Setup → Venues.

  2. Edit Existing Venues:

    • Select the venue you wish to edit by clicking on the name.
    • In the venue settings, locate the field for AdminEmails.

  3. Enter Email Addresses:

    • Enter the email address(es) that should receive the notification for this venue.
    • You can add multiple email addresses here.

  4. Save Changes:

    • Click Save to ensure your changes are applied.

By following these steps, you will ensure that you receive an instant email notification whenever a public enquiry or booking is made, helping you stay informed and manage bookings efficiently.