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How can I add additional services to my venue?

Additional services are extra items or options that can be added to a hirers booking. These additional services may be free (e.g. Wi-Fi) or chargeable (e.g. cleaning fee), optional (e.g. use of kitchen) or mandatory (e.g. refundable deposit).

There is a set list of eight additional services as below. You can contact support at hello@scribeaccounts.com to add services not listed - simply let us know the name of the service and venue(s) applicable.

Add additional services:

  • Navigate to Setup -> Venues.
  • Select the 3 dots/Edit next to the venue you wish to add the service(s) to and scroll to the 'Additional services' section.
  • Tick the box next to the service(s) you wish to offer.
  • Select the 'Is mandatory' box if you'd like this service to be automatically added to all online enquiries/bookings. Leave unticked if you'd like this service to be optional.
  • Add further information in the 'Notes (Tooltip)' field if required.
  • Select the cost unit and enter a value in the 'Cost' field if required.

You can choose from the following cost units:

  • Free
  • Pay on the day
  • Per booking (this is per individual booking slot)
  • Per hour
  • Per attendee (this will be based on the cost x number of seated and/or standing attendees)
  • % of hiring fee (this will be based on the hire fee applicable to the customer)
  • Per block booking (this is a one-off fee that applies to each block booking record regardless of the number of booking slots)